Social Branding, Why it Matters

I saw this great post on the blog called Conversation Agent – “7 Keys to Social Branding”.  The post struck me because I thought it full of common sense.  Not everyone understands or appreciates social branding or social media, but what the author, Tamsen McMahon, talks about is helping the customer understand your company, and this could [...]

Need to make an amended return?

Monday, 13 April 2009, 10:42 | Category : United States, personal, tax
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To quote Homer Simpson, “Duhoh” Did you just find out you needed to correct your tax return? Here are some suggestions provided by the IRS on www.irs.gov
Taxpayers who need to make a change or adjustment on a return they already filed can do so by filing an amended return. Here are the top [...]

Centered Leadership

Wednesday, 8 April 2009, 14:56 | Category : corporate culture, employees, happiness, personal
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Some weeks back, I had the opportunity to attend a presentation by Susie Cranston of McKinsey on Centered Leadership. She brought up some great comments that I think have merit to everyone. The focus of this McKinsey study was on women executives.
The Centered Leadership Model has 5 Components:

Meaning – having meaning to our work not [...]

When "I’m sorry" is not apologizing

Wednesday, 14 January 2009, 13:26 | Category : communication, customers, employees, personal
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As an engineer and a project manager in telecommunications, I was often the lone woman in a male dominated field. I noted early on, that sometimes when I was communicating to my male colleagues we were not connecting.
A case in point, was when one of my coworkers informed me about the loss of his mother. [...]

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