Delegate or Dump

Delegate or dump?  Sometimes its hard to distinguish the two.  Often managers delegate the work they like the least as opposed to strategically assigning it.  In doing so, they’ve dumped the problems on others and walked away – its human nature after all, to avoid doing things we dislike.  But risks exist with simply passing [...]

Dangerous Dashboards

A recent post by Seth Godin complaining (very insightfully) about dashboards got me thinking because so much of what I do involves helping clients understand their performance, and lot of times that means developing dashboards.  A typical scenario is that they want this tool to be the Mazerati of tracking, so they want every conceivable [...]

Good Business Practices from a Legal Perspective

Thursday, 28 May 2009, 7:22 | Category : employees, legal, success, unexpected consequences
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I came across this write up, on an email related to design, Design*Sponge to be exact, and wanted to share as I thought it was well written, excellent information.  The attorney who wrote this piece is Kate Summers of the law firm Constangy, Brooks & Smith.  
Once you decide to hire your next employee, be [...]

Unintended Consequences – SF loses money from parking tickets by cutting back on services

From an article in the San Francisco Chronicle – Street-Sweeper Reduction Costing Muni Money
When city officials cut street sweeping in more than 20 neighborhoods in August to save cash, they knew that the change would lead to a loss in revenue from parking tickets.
They probably didn’t anticipate that the city would lose four times more [...]

American Recovery and Reinvestment Act of 2009

The following links have information provided by the US Government on the recently passed bill. I have not yet read it all, but I appreciate the opportunity to dig into the details.
American Recovery and Reinvestment Act
Federal website showing how the funds are being spent
Summary of the Act
Please stay informed.

Is Business Process Reengineering the Red Bull of management practices?

Done correctly, business process reengineering gives your team or company energy by reducing the number of meetings, the volume of processes you team faces. These changes increase your team’s productivity, and could result in schedule or cost savings. Results like these are not to be sneezed at.
I caveat my statement because business [...]

30 top innovations of last 30 years

Tuesday, 17 February 2009, 16:29 | Category : innovation, strategy, unexpected consequences
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Here’s the 30 top innovations of the last 30 years, based on the criteria of the previous post. Do you agree? (source is NPR via Tim Berry)
30. Anti retroviral treatment for AIDS29. SRAM flash memory28. Stents27. ATMs26. Bar codes and scanners 25. Bio fuels24. Genetically modified plants23. RFID and applications (e.g. EZpass)22. Digital [...]

Irrational Decisions

Monday, 2 February 2009, 16:23 | Category : competition, decision making, unexpected consequences
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I greatly enjoyed Dan Airely’s book, Predictably Irrational. One example that stuck with me related to economics and the assumption that consumers act in a rational manner. (insert big grin here). He gave two examples, and I can vouch (sadly) to their validity in my case, but I intend to be more [...]

Making that First International Impression

Monday, 5 January 2009, 17:09 | Category : communication, international marketing, translate, unexpected consequences
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So you have a product or service and you want to market it non native speakers. I’m begging you – hire two translators. That’s right – two (2) translators. (I bet you thought I was going to say hire a good translator, but that goes without saying).
You need to hire two so you are confident [...]

Follow Your Bliss

Sunday, 4 January 2009, 14:45 | Category : Passion, generosity, happiness, success, unexpected consequences, unintended consequences, work
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I love feel good stories, and this one hits home for me.
This story is about an artist, Bren Bataclan, who after loosing his job in 2000 decided to pickup his childhood habit of doodling and a career was born. In gratitude to the overwhelmingly favorable response he received for his first show, he decided to [...]

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