I saw this great post on the blog called Conversation Agent – “7 Keys to Social Branding”. The post struck me because I thought it full of common sense. Not everyone understands or appreciates social branding or social media, but what the author, Tamsen McMahon, talks about is helping the customer understand your company, and this could [...]
I ‘ve walked by this sign more times than I can count and I finally had to take a picture. I know from talking to the manager’s that their desire is, understandably, to sign clients to a one year membership. However, they do not have too many takers – most clients are selecting the six [...]
I’ve seen this scenario, and it drives me bonkers.
Two people pitch their ideas to insert appropriate decision maker: upper management, venture capitalists, city council, and if you could put them on mute and study the ideas objectively you would see that one is clearly superior. The problem is that on more than one occasion, [...]
How many of you start the day with over 300 new emails in your inbox and know more will follow? How many find this method of communication productive? If you do, I am not one of you – I’d much rather be getting my hands dirty tackling the issues. For the bulk of those [...]
Many managers I’ve worked with reside at either end of the spectrum: They are either hands-off or the micromanager. The best managers I know understand that they cannot be locked into a single position, and rather move up and down the scale as the situation requires. They know for example, that when a team is [...]
Economic signals are telling us that the worse is over and we are pulling out of the recession. Before we forget the pain, I’m curious if there was any lessons learned that we’ll take with us as the economy starts to prosper?
Make those critical connections – Get to know the people now that can help [...]
A big part of running your own business, and indeed just about anything you do professionally, involves networking and interacting with other people. For some folks this comes easy, others find this experience downright torturous, and for the vast majority we fall somewhere in between. If it doesn’t come naturally to you, it definitely becomes [...]
I grew up in the Midwest, tornado country and we always had a plan, at school we trained by getting in the hall way, moving away from windows and making ourselves as small as possible. At home we knew where the candles, and emergency supplies were kept and the safest room in the house. Living [...]
We live in a culture where silences is not always welcome, and sometimes we feel compelled to fill in those gaps when we would be better to bite our tongues. Sometimes these instances leave people that you are trying to influence feeling anything but positive.
Stating the Obvious – do not challenge basic assumptions by assuring [...]
From an article in the San Francisco Chronicle – Street-Sweeper Reduction Costing Muni Money
When city officials cut street sweeping in more than 20 neighborhoods in August to save cash, they knew that the change would lead to a loss in revenue from parking tickets.
They probably didn’t anticipate that the city would lose four times more [...]
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